Booking software with rebooking in NRW
One booking system for practices, salons and workshops in NRW, on your own website, not on a third-party portal. When someone cancels at short notice, the engine offers the free slot to your waitlist automatically via WhatsApp and rebooks it.
Local demand in NRW, without losing the free slot
Patients, customers and drivers look for their appointment locally in Cologne, Dusseldorf, Dortmund or Essen. TerminJet takes these bookings on your site and refills slots that free up at short notice, instead of leaving them empty.
- 5-15%
- of appointments fall through at short notice, depending on the sector
- 4 cities
- Cologne, Dusseldorf, Dortmund, Essen in one solution
- 0 %
- commission per booking, unlike with portals
- < 60 sec.
- until the waitlist receives the WhatsApp request
A cancellation on a Tuesday morning in Cologne
Three sectors, the same mechanism: an appointment frees up at short notice and has to be filled again quickly, before the day has a gap.
- A patient cancels the dental appointment via voicemail, nobody hears it until 9 am
- The 2 pm salon slot stays empty while the chair rent keeps running
- The workshop has a free lift but no list of who to call
- The phone keeps ringing in parallel and the team works through waitlists by hand
- By evening, revenue is missing and it was full of stress anyway
- A cancellation instantly triggers a WhatsApp to the next suitable people on the waitlist
- Whoever confirms first gets the slot, and the calendar updates automatically
- The team makes no calls and is only notified once a booking is confirmed
- Consent to be contacted is documented and on file
- The freed-up appointment is often filled again before anyone asks at reception
Booking on your domain, not on a third-party portal
TerminJet runs as your own instance under your own domain. The booking form is embedded as an iframe in your existing website and feeds the rebooking engine directly. No shared marketplace, no competitors next to your listing, no commission per appointment.
Your own instance instead of a listing on a portal
Portals like Doctolib, Jameda, Treatwell or Shore bring reach and a shared marketplace. TerminJet takes a different approach: your own booking with automatic rebooking. Fairly compared, so you can decide.
| TerminJet | Typical booking portal | |
|---|---|---|
| Booking runs on | Your own domain | Portal profile / third-party domain |
| Automatically rebook free slots from cancellations | ||
| Commission or lead fee per appointment | Often | |
| Marketplace with competitors right next to you | ||
| EU hosting, PHI encrypted with AES-256 | Varies by provider | |
| Setup by agency, fully configured | Self-setup |
Templates for practices, salons and workshops
Dentist and doctor's practice
Check-up, professional cleaning, urgent consultation and longer treatments with matching time slots. Slots that free up go to the right waitlist, with documented consent included.
Salon and beauty
Cut, colour, highlights with realistic durations and the right person. A 2 pm cancellation is offered via WhatsApp before the chair stays empty.
Car workshop
Inspection, tyre change, MOT appointment and lift slots. When a spot frees up, the engine offers it to suitable customers from the list.
Embedded form
The intake form sits as an iframe on your site and passes every booking straight to the engine. No double maintenance, no separate portal.
WhatsApp and SMS
Reminders cut no-shows, and automatic rebooking runs over the same channel your customers already use.
Supported regionally in NRW
Cologne, Dusseldorf, Dortmund and Essen in one solution. The agency sets up branding and engine, you take bookings from day one.
This is how booking looks on your NRW page
The same form your customers see passes every booking straight to the rebooking engine. Enter a test appointment and watch the flow.
Common questions from NRW
Does TerminJet run on a portal like Doctolib or Treatwell?
No. TerminJet is your own instance on your own domain. The booking form is embedded in your existing website. There is no shared marketplace and no commission per appointment.
What exactly happens with a short-notice cancellation?
The freed-up appointment is automatically offered to suitable people on your waitlist, usually via WhatsApp. Whoever confirms first gets the slot, and the calendar updates on its own. Your team has nothing to call through by hand.
Does this work equally for practices, salons and workshops?
Yes. Each sector has templates with real appointment types and time slots, such as check-up and professional cleaning at the dentist, colour and highlights in the salon, or tyre change and MOT in the workshop. The engine works the same way in every case.
Where is the data held and is it GDPR-compliant?
The data is held on EU servers with Hetzner. Health data is encrypted with AES-256, and consent to be contacted via the waitlist is documented and on file. TerminJet is built for GDPR-compliant operation in Germany.
Do you also support areas outside Cologne in NRW?
Yes. This page bundles Cologne, Dusseldorf, Dortmund and Essen. The software runs anywhere across NRW, and the agency handles the setup for you.
What does rebooking cost per appointment?
There is no commission per appointment. You pay for your plan, not the individual slot. Plans range from Launch without customisation, through Pro and Multi with branding and engine customisation, to Scale including custom adjustments and ongoing development.