Book, reschedule and prepare workshop appointments online.
Booking an appointment is easy. Filling open workshop slots again is what makes the difference. TerminJet captures vehicle data, service type and drop-off time up front and lets customers reschedule appointments themselves, without anyone picking up the phone.
Why workshops choose TerminJet
Less phone stress during peak season
When tyre-change season starts, the phone rings every minute. Customers book their workshop appointment around the clock themselves, and your service advisors can focus on vehicle intake instead of scheduling.
Vehicle data is ready before the appointment
Number plate, model, year and the requested service come in directly with the booking. So the workshop knows what is coming before intake and plans materials and the lift realistically.
Rescheduled instead of lost
A customer cannot make it? Instead of cancelling, they reschedule the workshop appointment themselves, within your rules. The freed-up slot becomes visible and can be reassigned before it stays empty.
The workshop template, preconfigured to your workflows
- Anbieter
- Service advisors
- Kund:in
- Customers
- Termin
- Workshop appointments
Features built for the workshop
Vehicle intake in the booking flow
Number plate, vehicle model, mileage and service request are captured during booking, no more follow-up phone calls.
Resource and buffer logic
Lifts, test rigs and service advisors are mapped as resources. Buffer times prevent a tyre change and a service from overlapping on the same lift.
Seasonal capacity for tyre changes
Open up more slots specifically for the tyre-change peak and throttle them back once the wave is over, without rebuilding the whole calendar.
Self-service rescheduling
Customers change their workshop appointment up to 24 hours in advance themselves. Freed-up slots can be filled automatically instead of staying empty.
Drop-off and pick-up windows
Define fixed drop-off and pick-up times so intake does not jam up in the morning and capacity stays spread across the day.
White-label on your website
The entire booking flow runs in your design on your own workshop website. No outside brand, no portal lock-in, no commission.
How it works
- Schritt 01
Adapt the template
We configure appointment types like tyre change, service and inspection, your resources and your rescheduling rules to your business.
- Schritt 02
Integrate into your website
The booking flow is built directly into your workshop website in your design, as the central starting point for every appointment.
- Schritt 03
Customers book themselves
Vehicle data, service type and drop-off time come in up front. Customers handle rescheduling and cancellation on their own, within your rules.
- Schritt 04
We keep optimising
As a digital agency we set up branding, integrations and custom features for tyre changes and more, and continuously improve capacity.
More than software, your implementation partner
Start
Pro
Scale
Frequently asked questions
Can customers provide vehicle data during booking?
Yes. Number plate, model, year and service request are part of the booking flow in the workshop template. You decide which fields are mandatory.
How does TerminJet handle tyre-change season?
With seasonal capacity control you open up more slots specifically for the peak and reduce them again afterwards, without touching the rest of the calendar.
Do we lose open slots when someone cancels?
No. Customers prefer to reschedule their appointment rather than cancel. If a slot does free up, it is visible immediately and can be reassigned.
Does booking run through an outside portal?
No. TerminJet is white-label and runs in your design on your own website. No portal lock-in, no commission, no marketplace in between.
Do we have to set this up ourselves?
No. We are a digital agency in Germany and set up the appointment logic, website integration, branding and custom adjustments for you, and we maintain the system on an ongoing basis.