Tyre change season without the chaos: tame the booking rush, refill cancellations instantly
Let customers book their tyre change appointment online instead of keeping the phone ringing. When an appointment falls through at short notice, the engine refills the lift automatically from your waitlist. On your own domain, EU-hosted, GDPR-compliant.
How peak season feels with and without TerminJet
Easter and October: the first frost is forecast and everyone wants their winter tyres at once. That is exactly when it is decided how many axles run through your lifts each day.
- The phone never stops, the counter is blocked, walk-in customers wait.
- Appointments end up on slips of paper and double-booked in the calendar, tyre size often missing.
- If someone cancels at 7 in the morning, the lift stays empty until midday.
- 20 missed calls on the answering machine by evening, and those customers have booked elsewhere already.
- Nobody knows whether the stored tyres are already on site when the customer arrives.
- Customers book for themselves around the clock, including vehicle, tyre size and storage.
- Every appointment carries the right duration and blocks the matching lift automatically.
- A last-minute cancellation triggers an instant WhatsApp to the waitlist, and the slot is refilled.
- A reminder the day before noticeably lowers the no-show rate.
- Your team makes fewer calls and turns more wrenches, even in the busiest week.
Every empty lift is lost revenue
Honest ranges from day-to-day workshop life, no sugar-coating. What you actually achieve depends on your utilisation and the length of your waitlist.
- 5-15%
- of appointments fall through at short notice or turn into no-shows
- < 2 min
- until the engine spots a cancellation and messages the waitlist
- 60-90 sec
- is all a customer needs to book a tyre change appointment online
- 24/7
- bookable, even when nobody can pick up the phone
Book tyre change appointments online, refill cancellations automatically
Most booking systems only take appointments. TerminJet fills the gap back up. When a customer cancels during peak season, the engine offers the free slot to the right people on the waitlist straight away, with documented consent and over the channel they use.
Set up before the season, not in the middle of it
- Schritt 01
Template for workshops and tyre services
We start with a ready-made industry template: appointment types, durations, lifts and the tyre size question are pre-configured.
- Schritt 02
Embed it on your domain
The booking form runs as an iFrame on your own website, in your branding. No third-party portal link, no shared customer data.
- Schritt 03
Activate waitlist and reminders
Customers join the waitlist and give their consent. Reminders before the appointment and refills on cancellations run automatically.
- Schritt 04
Run the season, see your utilisation
You see each day which slots open up and which get refilled. Your team makes fewer calls and works through a full lift.
Common questions about tyre change season
Does the booking system run on our own workshop website?
Yes. TerminJet is white-label and runs as an instance on your own domain, in your branding. You do not send customers to a third-party portal, and your customer data stays your customer data.
How exactly is a last-minute cancellation refilled?
As soon as an appointment is cancelled or marked as a no-show, the engine spots the freed-up slot and offers it to the right people on your waitlist via WhatsApp or SMS. Whoever confirms first gets the appointment, automatically and without your team having to make a single call.
Can we map different appointment types and durations?
Yes. Wheel swaps with stored tyres, tyre mounting on the rim, storage, TPMS relearn and more can be set up with their own duration, buffer time and lift assignment, so the calendar stays realistic.
Are there commissions per appointment booked?
No. TerminJet is your own software, not a brokerage platform. You pay for your instance, not per appointment or per customer.
Is this GDPR-compliant and where is the data stored?
The data is stored within the EU at Hetzner, and sensitive data is encrypted with AES-256. Consents for the waitlist and messages are documented. TerminJet is built for the German market and for GDPR.
How quickly can we be ready before the season starts?
Because we start with an industry template for workshops and tyre services, the basic setup is done in days rather than weeks. Set it up before the October rush and the system catches the peak instead of you.
How your customers book a tyre change appointment
This is exactly the form TerminJet embeds in your website. Every booking flows straight into the engine, including the waitlist and automatic refill.