Online appointment booking for your auto repair shop, with automatic slot refilling
Software for online appointment booking in an auto repair shop is quick to install. The difference is what happens to cancelled slots. TerminJet lets customers book and reschedule themselves 24/7 and automatically fills freed-up appointments from a waitlist via WhatsApp. Runs white-label on your own domain.
Refill open slots, not just accept appointments
A plain booking tool takes the appointment and releases it when someone cancels. In a repair shop, an empty slot on Wednesday afternoon means the lift and the service advisor stand idle. TerminJet keeps a consent-based waitlist and automatically offers a freed-up slot to matching customers via WhatsApp or SMS until it is booked again.
Online appointment booking built for the auto repair shop
Real repair shop appointment types
Tyre changes, inspections, MOT, oil changes, diagnostics and test drives come preconfigured. Each appointment type gets its own duration, buffer and resource instead of a generic 30-minute slot.
Vehicle data in the booking flow
Number plate, model, year and service request come in directly with the booking. The service desk knows in advance what is coming and plans parts and the lift realistically.
Resource and buffer logic
Lifts, test benches and service advisors are mapped as resources. Buffer times prevent a tyre change and an inspection from overlapping on the same lift.
Seasonal capacity for tyre changes
Open up more slots for the tyre change peak and dial them back once the wave is over, without rebuilding your whole calendar.
Reminders via WhatsApp and SMS
Automatic reminders before the appointment cut no-shows. Customers confirm or reschedule with a tap instead of calling.
White-label on your domain
The entire booking flow runs in your design on your own repair shop website. No third-party portal, no shared brand, no commission per appointment.
You are not buying a tool, you get a system that is set up
- Schritt 01
Adapt the repair shop template
We configure your appointment types, lifts and service advisors as well as your rescheduling and waitlist rules for your business. You do not have to set anything up yourself.
- Schritt 02
Build it into your website
The intake form is placed directly into your website as an iFrame in your design and feeds the engine. Customers book without leaving your site.
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Customers book around the clock
Vehicle data, service type and drop-off time come in upfront. Customers reschedule and cancel themselves within your rules, even at night and on weekends.
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We keep utilisation high
As a digital agency we set up branding, integrations and custom features for tyre changes and more on request, and keep improving utilisation over time.
Booking a repair shop appointment online: TerminJet vs. standard booking tools
cituro, eTermin, EasyWeek and Setmore are solid calendar tools for online appointment booking. The difference lies in what happens to cancelled slots and who owns the booking page.
| TerminJet | Standard booking tool | Industry portal | |
|---|---|---|---|
| Booking online 24/7 | |||
| Automatic refilling of open slots | Partial | ||
| Consent waitlist via WhatsApp/SMS | |||
| Runs on your own domain | Provider subdomain | ||
| Repair shop template fully set up | Done-for-you | Set up yourself | Predefined |
| Vehicle data intake in the flow | Build your own fields | Limited | |
| Commission per appointment | None | None | Per referral |
| Hosting in Germany, GDPR | Depends on provider | Depends on provider |
This is what online appointment booking for your repair shop looks like
This is exactly the booking flow that gets built into your site white-label. Choose an appointment type, enter your vehicle data and see how the intake form feeds the engine directly.
Common questions about online appointment booking in the auto repair shop
What sets TerminJet apart from cituro, eTermin or Setmore?
These tools reliably accept appointments online. TerminJet goes one step further: if someone cancels, the engine automatically offers the open slot from a waitlist via WhatsApp or SMS until it is booked again. TerminJet also runs white-label on your own domain instead of on a provider subdomain.
Can customers enter vehicle data when they book?
Yes. Number plate, model, year and service request are part of the booking flow in the repair shop template. You decide which fields are required.
Does the booking run through a third-party portal?
No. TerminJet is your own instance and runs in your design on your own website. No forced portal, no marketplace in between and no commission per referred appointment.
How does the system handle the tyre change season?
With seasonal capacity control you open up more slots for the peak and reduce them again afterwards, without touching the rest of your calendar.
Do we have to set the system up ourselves?
No. We are a digital agency in Germany and set up appointment types, resources, website integration and the refilling rules for you. You start with a fully configured system.
Where is the data held and is it GDPR compliant?
The data is hosted with a provider in Germany, personal data is AES-256 encrypted and every contact via the waitlist is based on documented consent.