TerminJet
Use Case
Medical Practice · Online Booking

Online booking for your practice: on your website, not in a portal

Patients book directly on your practice page, white-label under your domain. If someone cancels, TerminJet refills the slot automatically from your waitlist, without tying you to a booking portal like Doctolib or Jameda.

Your own domain, no portal EU hosting (Hetzner) Built with GDPR in mind
app.terminjet.de/booking Live
TerminJet: Waitlists & leads
Your own website instead of a platform

Booking runs under your name, not someone else's brand

Portals broker patients and place themselves between you and your consultation. With TerminJet the entire booking flow runs white-label on your own domain. Patients never land on an external platform, see no ads from other practices, and stay your patients.

Booking under your domain, in your practice design
No commission and no booking fee per appointment
Patient data belongs to your practice, not the platform
No profile sitting next to competitors in the same directory
app.terminjet.de/recovery Live
TerminJet: Recovery queue
Preconfigured for the practice

Appointment types, insurance and clinician routing already set up

The medical practice template knows the reality of your calendar. Acute care, screening, follow-up, vaccination and video consultation are set up as appointment types. Insurance type and reason for visit automatically control which slot is bookable with which doctor.

Acute, screening, follow-up, vaccination, video consultation as appointment types
Statutory or private insurance controls the bookable time slots
Routing by clinician, room and required duration
Texts and labels are adapted to your practice
app.terminjet.de/absagen Live
TerminJet: Cancellations board
What TerminJet does differently

Booking online is the baseline, refilling is the lever

Book around the clock

Patients pick an appointment type and time on your website, including evenings and weekends, instead of waiting on hold during office hours.

Reassign a cancellation right away

A last-minute cancellation does not have to be a gap in the calendar. TerminJet contacts the waitlist by WhatsApp or SMS, with consent, and often refills the slot the same day.

Reminders cut no-shows

Automatic reminders before the appointment reduce no-shows, with the option to reply directly in the chat to confirm or cancel.

Reception gets relief

Bookings, reschedules and confirmations run automatically. The phone rings less often for appointments, leaving more time for patients on site.

Sensitive data encrypted

Health-related details are encrypted at rest with AES-256, hosted in Germany at Hetzner, configured with GDPR in mind.

Set up by the agency

A digital agency in Germany sets up appointment types, texts and the integration into your website, and provides the data processing agreement.

Your own website vs. a portal

Practice booking without a portal: the difference at a glance

Doctolib and Jameda handle booking solidly, but they are portal-bound. The difference shows in who owns the patient relationship and the data.

TerminJet · Your websitePortal (Doctolib / Jameda)
Booking runs on your own domain the portal platform
Brand visible during booking your practice the portal
Who owns the patient data your practice the platform
Ads from other practices alongside
Automatically refill cancelled slots
Hosting location Germany (Hetzner) often unclear / third countries
Usable across industries healthcare only
The flow

From the booking to the rescued slot

Four steps that run without your involvement, but under your rules and with your approval where you want it.

Booking on your website
Cancellation slot opens up
Ranking waitlist scored
Booked slot rescued
Kanäle & Anbindungen
WhatsApp SMS
See it, don't read it

See the booking flow and refilling on a practice template

Sign up. We show the online booking on a medical practice template and work out in a free audit how many slots you could realistically win back.

TerminJet live on your own workflow, not a demo account
GDPR-aware · EU hosting at Hetzner
You talk to the software agency that builds it

You land in the live demo right after. No sales pressure.

Frequently asked questions

Do we need a portal like Doctolib for this?

No. The online booking runs white-label directly on your own website under your domain. You are not tied to any booking portal and pay no commission per appointment.

Can people tell there's a provider behind it?

No. Patients see your practice, your design and your domain. No external logo, no portal, no ads from other practices alongside.

What happens with a last-minute cancellation?

The freed-up slot is automatically marked for refilling. TerminJet contacts the right person from your waitlist by WhatsApp or SMS, with documented consent, and often refills the appointment the same day.

How is data protection handled for health data?

Hosting in Germany at Hetzner, sensitive data encrypted with AES-256, messages only with consent. A digital agency in Germany sets everything up and provides the data processing agreement.

Can the booking be embedded into our existing website?

Yes. The booking flow is embedded as a form into your practice page and feeds the engine directly. Appointment types, texts and routing are adapted to your practice during setup.

How long does setup take?

The medical practice template is preconfigured, so it goes quickly. The agency adapts appointment types, insurance logic, texts and the website integration to your practice.