Hair salon software in Berlin, booking on your own domain, not in the Treatwell portal
A white-label booking system for hair salons in Berlin that runs on your own website. When an appointment falls through, TerminJet refills the slot automatically from a waitlist via WhatsApp. No commission, no third-party marketplace, EU hosting. Set up by an agency in Germany.
High salon density, high expectations, plenty of cancellations
In a dense market like Berlin, daily utilisation matters more than any single appointment. Realistic ranges, no promises.
- 5-15%
- of appointments drop out at short notice or become no-shows, depending on the salon
- 0 %
- commission per booking, because everything runs on your own website
- < 60 sec.
- until a freed-up slot is offered to the waitlist
- 24/7
- bookable, day and night and at weekends, without the phone ringing
A booking system for hair salons on your own website vs. a portal like Treatwell
Treatwell is a good marketplace for being found in someone else's app. TerminJet is something different: your own booking system on your domain. The difference shows on the day a slot opens up or you want to switch.
| TerminJet · your own instance | Treatwell / marketplace portal | |
|---|---|---|
| Where do clients book? | On your own salon website | In the portal''s app |
| Commission per booking | ||
| Who owns the client relationship? | Your salon | shared with the platform |
| Free slot is refilled automatically | ||
| Free slots offered via WhatsApp from a waitlist | ||
| Hosting location | Germany (Hetzner) | often third countries / unclear |
| Brand & domain in the booking flow | Your own | the portal''s |
When a Saturday appointment falls through, the chair does not stay empty
A cancelled Saturday appointment is not rare in Berlin, it is everyday. Instead of the chair sitting empty for the next hour, TerminJet immediately reaches out to a waitlist. Whoever confirms first gets the slot. The window is filled again before anyone notices it as downtime.
Everything a Berlin hair salon needs for day-to-day business
Stylist calendar
Each stylist has their own working hours and services. Clients book their preferred stylist or the next available talent on the team.
The right duration per service
A cut, colour or balayage each take different amounts of time. TerminJet automatically blocks the right slot, no double-booked chair, no delays in the daily flow.
Deposit against no-shows
For long, high-value appointments like colour or balayage, you can require an optional deposit. That lowers short-notice cancellations without complicating the quick cut.
Rescheduling on your rules
Reschedule up to 12 hours, cancel up to 24 hours before the appointment. Clearly communicated, automatically enforced, no debate on the phone.
Reminders via WhatsApp
Reminders by email and optionally WhatsApp reduce no-shows and ease the load on the front desk. Clients confirm or reschedule with one click.
White-label on your domain
The look, domain and brand stay yours. The booking window is embedded into your existing salon website, looked after by an agency in Germany.
A balayage cancels at 9am for an 11am slot
Three hours of chair time on the busiest day. Here is what the difference looks like.
- The client cancels by phone, the front desk notes it on a slip of paper
- Nobody has time to call through the regulars list
- The chair sits empty from 11 to 2pm
- Three hours of high-value time on a Saturday are lost
- The cancellation immediately triggers the refill, with no action at the front desk
- TerminJet messages matching clients from the waitlist via WhatsApp
- The first confirmation reserves the slot, the rest runs automatically
- The chair is filled again before the next client arrives
Let TerminJet run the numbers for your Berlin salon
Sign up. We show the hair salon template live and work out in a free audit how many slots you could realistically win back.
Frequently asked questions
Is TerminJet a portal like Treatwell?
No. Treatwell is a marketplace where clients are found inside its app. TerminJet is your own booking system on your salon website in Berlin. No commission, no third-party app between you and your regulars.
Do I pay a commission per booking?
No. You pay a fixed monthly price plus a one-time setup. Because everything runs on your own domain, there is no commission per appointment or new client.
Do I have to replace my existing salon website?
No. The booking and rescheduling window is embedded white-label into your existing site. The look and domain stay yours, only the booking becomes more convenient.
How does the automatic refill work?
When a slot opens up, TerminJet reaches out to a waitlist via WhatsApp or SMS, only to clients with documented consent. Whoever confirms first gets the appointment. If nobody responds, the offer expires.
Where is my clients'' data stored?
On EU servers at Hetzner in Germany, with sensitive data encrypted using AES-256. The client relationship belongs to your salon, not to a platform. The setup is GDPR-aware.
Who sets all of this up?
TerminJet is built and maintained by a digital agency in Germany. We configure services, stylists, rules and copy, embed your website and, on request, set up branding and custom adjustments.