Online appointment booking for physiotherapy in Hamburg on your own practice website
Patients book directly with you around the clock. If an appointment falls through at short notice, the system automatically refills the slot from your waitlist via WhatsApp or SMS. No portal, no commission, your domain.
Physio practices are tightly booked and react sharply to no-shows
A physiotherapy practice works with closely timed 20 to 30 minute slots. Every appointment cancelled at short notice or forgotten is a gap that is hard to fill by hand on the same day. That is exactly where automatic refilling comes in.
- 5-15%
- of appointments are cancelled at short notice or forgotten
- 20-30 min.
- typical slot length that stays unused after a no-show
- 24/7
- booking without phone calls, even outside practice hours
- 0 %
- commission per booking, unlike with portals
Physiotherapy booking system on your own website in Hamburg instead of a portal
Portals like Doctolib rank reliably for searches like physiotherapy hamburg. That brings visibility but costs brand loyalty: the patient books on the portal, not with you. TerminJet runs white-label on your own domain. Here is the fair comparison.
| TerminJet | Portal (e.g. Doctolib) | |
|---|---|---|
| Runs on your own practice domain | ||
| Commission per booking | None, fixed plan | Listing fee and tariffs |
| Patient data belongs to you | Pooled in the portal | |
| Refill cancelled slots automatically | ||
| Waitlist with documented consent | ||
| Hosting in the EU (Hetzner) | Varies | |
| Branding and design of your practice | Fully white-label | Portal layout |
The system refills cancelled appointments by itself
When a patient cancels their 2 pm appointment in the morning, the phone search would normally begin. Instead, TerminJet automatically notifies suitable patients from your waitlist via WhatsApp or SMS. Whoever confirms first gets the slot, and the calendar updates on its own. All based on documented consent.
Tailored to the workflows of a physiotherapy practice
Real service types
Physiotherapy, manual therapy, massage, lymphatic drainage or equipment training, each with its own duration and buffer time.
Reminders that reduce no-shows
Automatic WhatsApp or SMS reminders before the appointment noticeably reduce forgetting and short-notice cancellations.
Prescription and follow-up appointment series
Plan several treatments from one prescription in a rhythm, instead of arranging each appointment individually.
Multiple therapists and rooms
Booking per therapist, room or device, so nothing is double-booked.
Embeddable booking form
The intake form runs as an iframe directly on your website and feeds the engine without a detour.
GDPR and data security
PHI encrypted with AES-256, hosting with Hetzner in the EU, consents documented.
A cancellation at 8:40 am for 2:00 pm
The same no-show, once by hand and once with TerminJet. The difference decides whether the slot stays empty or gets treated.
- Patient cancels the 2 pm appointment by phone
- Reception calls through the waitlist, often without success
- Voicemail, no one reachable, the slot stays open
- 2 pm passes unused, revenue is lost
- The cancellation comes in, the slot is released immediately
- The system messages suitable waitlist patients via WhatsApp
- The first confirmation gets the appointment, the calendar rebooks automatically
- 2 pm is filled again, without anyone making a phone call
This is how your patients book in Hamburg
This exact form runs white-label on your practice website and feeds the engine directly. Choose a service and see the flow from the patient's perspective.
Common questions from physio practices in Hamburg
Does the online appointment booking really run on our own website?
Yes. TerminJet is white-label and runs on your own domain, not on a portal. You embed the booking form as an iframe into your existing website. Patients book under your name and in your design.
How exactly does the system refill cancelled appointments?
Patients can join a waitlist with documented consent. When an appointment falls through, TerminJet automatically notifies suitable patients via WhatsApp or SMS. Whoever confirms first gets the slot, and the calendar rebooks by itself.
Are there commissions per booking like with portals?
No. TerminJet works with fixed plans instead of fees per booking or listing. Whatever is booked through your website belongs to you.
Is the system GDPR compliant and where is the data stored?
The data is stored with Hetzner in the EU. Health-related data is encrypted with AES-256 and consents are documented. The system is designed for GDPR requirements.
Can we map different services and multiple therapists?
Yes. Physiotherapy, manual therapy, massage or equipment training each get their own duration and buffer times. Bookings can be managed per therapist, room or device.
How quickly are we ready to go?
On the Launch plan you start with the standard template without any customization. On the Pro and Agency plans we handle branding, engine rules and setup as done-for-you, so you can focus on treatment, not on the technology.