Online booking for workshops in Berlin: keep your bays full, refill cancellations automatically
In Berlin the workshop is fully booked yet the lift sits empty, because someone cancelled at short notice or did not show up. TerminJet takes the booking online and automatically refills every freed-up slot from your waitlist, by WhatsApp or SMS.
Booking on termine.deinewerkstatt.de, not on a portal
TerminJet runs as your own instance under your subdomain, in your workshop's look. Berlin customers book a tyre change, service, inspection, oil change or diagnostics directly with you, instead of drifting through a comparison portal to the next chain. You pay no commission per appointment and the customer data stays yours.
Booking is the easy part, refilling is the lever
Tyre season without the phone marathon
When half of Berlin wants summer or winter tyres at the same time in spring and autumn, many cancel again. Instead of calling around, the waitlist fills the freed-up slot on its own, by WhatsApp or SMS.
Online booking through your website
Customers pick a service type and appointment on your site. The workshop template already knows tyre change, service, inspection and diagnostics, so you do not have to build anything from scratch.
Reminders against no-shows
Automatic appointment reminders by WhatsApp or SMS cut the number of customers who simply do not turn up. Anyone who does cancel makes room for the waitlist early enough.
Setup by the agency
A digital agency in Germany sets up your instance, handles branding and the engine, and helps you optimise. You keep turning spanners instead of configuring software.
What happens when a short-notice cancellation hits in peak season
Bays full, waitlist long, and at 9:40 the 10 o'clock appointment cancels. The difference decides whether the lift runs or sits empty.
- Cancellation lands on voicemail, nobody notices it right away
- Service advisor calls down the waitlist by hand
- Nobody can come at such short notice, the slot stays empty
- The lift stands still, the revenue for that appointment is gone
- Waiting customers hear nothing and book elsewhere
- Cancellation is detected at once, the slot is released
- Request goes automatically to the next person waiting
- Confirmation by WhatsApp, the appointment is reassigned in minutes
- The lift stays booked, the revenue stays in house
- Those waiting get seen sooner and stay your customers
Your own instance instead of a shared platform
Portals bring reach but cost commission and place your workshop next to the competition. TerminJet runs white-label on your own domain and turns every cancellation back into an appointment.
| TerminJet | Comparison portal | Phone and calendar block | |
|---|---|---|---|
| Runs on your own domain | |||
| Commission per appointment | Often | ||
| Refill cancellations automatically | |||
| Customer data belongs to you | Shared | ||
| Reminders by WhatsApp and SMS | Partly | ||
| EU hosting, GDPR-aware | Varies |
The intake form that feeds the engine
This embedded form takes the booking and reports every cancellation straight to the refill. Try it out, this is exactly how it will run later on your workshop website in Berlin.
Frequently asked questions
Does the booking really run on my own website?
Yes. TerminJet is your own instance under a subdomain like termine.deinewerkstatt.de, in your workshop's design. It is not a portal where you stand next to the competition, and there is no commission per appointment.
Is it worth anything outside tyre season?
Yes. Cancellations for service, inspection, oil change or diagnostics happen all year. TerminJet refills every freed-up appointment, not just in spring and autumn.
What happens if the waitlist is empty at the moment?
Then nothing happens. As soon as someone signs up, the refill kicks in at the next freed-up slot automatically, with their consent.
How much of the cancellations can realistically be refilled?
That depends on your waitlist and the season. In practice the refillable share runs in the low to mid double-digit percentage range, depending on utilisation. In the demo we work through your case in concrete terms.
Who sets it up and looks after it?
A digital agency in Germany sets up your instance, handles branding and the engine, and helps you optimise. Hosting in the EU, notifications only with documented consent.