Less phone time at the service desk, fuller bays in the workshop.
Your service advisors in Nuremberg should be taking in cars, not juggling appointments on the phone all day. Bookings happen online through your website, and TerminJet automatically refills cancelled slots from the waitlist.
What TerminJet does differently
A lighter service desk
Instead of calling down a list after every cancellation, the system handles the refill by WhatsApp or SMS. Your people at the counter have their hands free for the customer standing right in front of them.
Made for regulars
From the family business in Gostenhof to the mid-sized firm in the surrounding area: booking runs in your workshop's own design. No third-party platform steering your customers somewhere else.
Every service type covered
Tyre changes, inspections, MOT and emissions tests, oil changes and diagnostics are set up with matching time slots. Number plate, model and mileage come in with the booking, so the workshop day stays plannable.
How it works
- Schritt 01
The customer books themselves
Service type and preferred time are chosen online on your website, with no call to the service desk.
- Schritt 02
The freed-up slot moves on
When someone cancels, a request goes automatically to the next person on the waitlist, with their consent.
- Schritt 03
Confirmed and done
Confirmation in, appointment set. Your team makes no follow-up calls, the slot is booked again.
Frequent questions
Do our staff have to learn something new?
Hardly. The refill runs automatically in the background. Your team sees a full calendar without chasing cancellations by phone themselves.
Do we keep control over the appointments?
Yes. You set the service types, times and rules. TerminJet works within those settings and only refills open slots.
Is it set up to be GDPR compliant?
It is built with GDPR in mind: notifications only with consent, hosting in the EU, set up by a digital agency in Germany.