Online appointment booking for law firms in Munich: clients book on your domain
TerminJet is not a lawyer portal. Clients book the initial consultation white-label on your law firm website, provide the area of law, opposing party and documents in advance, and TerminJet automatically fills cancelled consultation slots from the waitlist. Set up by a digital agency in Germany, hosted in the EU.
The law firm template for the Munich market
Munich is a premium market: high hourly rates, demanding clients, strong competition from Maximilianstraße to Schwabing. The online lawyer client appointment should feel just as professional as your firm. The template comes with the appointment types and intake a law firm really needs, and we adapt them to your areas of law.
In Munich, a cancelled initial consultation costs real lawyer time
At Munich fees, every empty slot is expensive. If someone cancels at short notice or fails to show, TerminJet immediately marks the consultation slot as free and asks the next suitable person from the waitlist, via WhatsApp or SMS and only with documented consent. No call from the front office, no round of phone calls, no slot that quietly goes to waste.
Features that fit the daily work of a law firm
Intake by area of law
Family law, employment law, traffic law: each area needs different details. The template asks the right fields and routes the request to the responsible lawyer. No cases landing in the wrong inbox.
Conflict check before the appointment
Opposing party and parties involved are asked for right at booking. That way a possible conflict of interest surfaces before the appointment is set, not only in the first meeting.
Paid initial consultation, if you want it
You can offer the initial consultation as a paid service. The appointment only becomes binding once payment is received. This filters out non-committal enquiries and protects scarce lawyer time from no-shows.
Document upload at booking
Contracts, notices, briefs: clients upload documents directly while booking. The file is prepared before the conversation begins, instead of you chasing it down by phone.
Rule-based rescheduling and cancellation
Reschedule up to 24 hours, cancel up to 48 hours in advance: you set the deadlines, the software enforces them. Clients act on their own, without a call to the front office.
White-label on your Munich domain
The entire appointment flow runs in your design on your own law firm website. No outside lawyer portal, no referral commission, no directory where the firm next door is promoted alongside you.
A cancelled initial consultation on a Tuesday morning
A client cancels her initial employment-law consultation two hours beforehand. Here is how it goes with and without TerminJet.
- The slot stays empty and the lawyer sits there with half a morning free.
- The front office hears about the cancellation late.
- No one has time to phone through a waitlist by hand.
- Waiting prospects still only get the next free appointment in three weeks.
- Expensive lawyer time goes to waste.
- The cancellation marks the consultation slot as free immediately.
- TerminJet asks the next suitable person from the waitlist, via WhatsApp.
- The first acceptance binds the slot to a new booking.
- Everyone involved gets their confirmation automatically.
- The morning stays booked, with no effort from the firm.
Sensitive client data belongs in the EU, not in a third-party portal
Your instance and all client data sit on servers in the EU. No transfer to third countries, no shared SaaS pool with other law firms.
Sensitive content such as uploaded documents and case details is stored encrypted. Care that matches a lawyer's duty of confidentiality.
WhatsApp and SMS requests only go to clients with documented consent. The solution is set up GDPR-aware.
TerminJet runs as your own white-label instance on your domain, set up and supported by a digital agency in Germany.
Let us show you the client booking flow for your area of law
Sign up. We will show you the law firm template live for one of your areas of law and, in a free audit, work out how many cancelled consultation appointments your Munich firm can realistically recover.
Frequently asked questions
Is TerminJet a lawyer portal like anwalt.de or a directory?
No. There is no directory and no referral for commission. The online appointment booking runs white-label on your own law firm website in Munich. Clients book directly with you, not on a platform where your competitors are listed too.
Can clients book and reschedule a client appointment online themselves?
Yes. Clients pick the area of law, appointment type and free slot themselves, and reschedule or cancel within your deadlines on their own. That saves the front office the email ping-pong and keeps the calendar clean.
How does the automatic refilling of cancelled appointments work?
If someone cancels or fails to show, TerminJet immediately marks the consultation slot as free and asks the next suitable person from the waitlist, via WhatsApp or SMS with consent. The first acceptance rebooks the slot, with no call from your firm.
Where is the client data stored and how is data protection handled?
All data sits on EU servers at Hetzner, and sensitive content is stored AES-256 encrypted. Messages only go to people with documented consent. The solution is built GDPR-aware and fits a lawyer's duty of confidentiality.
Can we offer the initial consultation as a paid service and build in a conflict check?
Both are possible. The paid initial consultation can be switched on optionally, and the appointment only becomes firm once payment is received. Opposing party and parties involved are asked for right at booking, so a conflict of interest surfaces before the appointment.
Do we have to set up the software ourselves?
No. We set the law firm template up for your areas of law, advisors, appointment types and rules, integrate it white-label into your Munich website and support it on an ongoing basis. You get a finished system, not an empty tool.