TerminJet
Use Case
Trades & Field Service · Waitlist Automation

Your waitlist is a list of people you never call back

TerminJet turns that dead list into live offers. The moment a slot opens, waiting customers get messaged and the first yes is booked. No spreadsheet, no callback round.

app.terminjet.de/recovery Live
TerminJet: Recovery queue

What TerminJet does differently

From parked names to booked jobs

Most waitlists sit in a notebook until someone remembers them. TerminJet acts on yours the second capacity appears, so a name turns into a confirmed repair instead of a missed chance.

Matched by service and zone

Not every waiting customer fits every gap. Offers reach only those whose service and travel zone match the opening, so the technician's route and parts stay sensible.

First yes wins, cleanly

The slot goes to several people at once and locks to whoever confirms first. The rest hear it's gone, so nobody is double-booked and nobody is left hanging.

Built into your own site

Customers join the waitlist straight from your website, under your brand. No third-party portal, no logo that isn't yours, just your booking flow doing more in the background.

How it works

  1. Schritt 01

    People join the waitlist

    When you're fully booked, customers add themselves through your own site, picking the service they need and their area.

  2. Schritt 02

    Capacity appears

    A cancellation, a reschedule, or new availability opens a window. TerminJet finds the waiting customers who fit and sends the offer.

  3. Schritt 03

    The slot books itself

    First to confirm by WhatsApp or SMS gets it, the booking drops into your calendar, and the waitlist shrinks without a single phone call.

FAQ

How is this different from just keeping a waitlist?

A normal waitlist waits for you to act. This one acts on its own: it spots free capacity and messages the right people automatically, so the list actually converts.

Can we control who gets offered which slot?

Yes. Rules match offers to service type and travel zone, and the agency tunes them with you, so a freed installation near one postcode isn't offered across town.

What channels reach the waitlist?

WhatsApp and SMS, on consent. Customers get the offer where they actually read messages, which is why slots fill fast instead of going stale in an inbox.

Where is the waitlist data stored?

On EU hosting, with consent tracked per contact. The system is GDPR-aware, so your list stays clean and your outreach stays defensible.

Make your waitlist book jobs while you work