Your waitlist should offer slots, not just collect names
Most therapy waitlists sit untouched until someone has time to ring around. TerminJet turns yours into a working queue that offers freed sessions on its own.
What TerminJet does differently
From a static list to a live queue
A name on a spreadsheet does nothing until you call. TerminJet keeps your waitlist in order and reaches the next matching person the moment a session opens up.
Priority and fairness, your rules
Decide how the queue is ordered: by wait time, urgency, or session type. Offers follow that order, so the person waiting longest for an appointment hears first.
Clients self-qualify when they join
The signup form on your site asks what they need and when they can come. That feeds the matching, so a video session slot only reaches people open to video.
Quiet, consent-based outreach
Every contact runs on opt-in WhatsApp or SMS with an easy opt-out, hosted in the EU. The waitlist works in the background, with nobody in the practice chasing it.
How it works
- Schritt 01
Clients join the waitlist
A short form on your own website captures who they are, the session type they need, and the times that suit them, with consent to be messaged.
- Schritt 02
A slot frees up
When a session is cancelled or a new opening is added, TerminJet finds the next matching client and sends the offer.
- Schritt 03
First to confirm wins it
The client claims the slot in one tap. The booking is made, the queue moves on, and you never picked up the phone.
FAQ
How is the order decided?
You set the rule. Common choices are longest wait first or clinical urgency, combined with session type so offers only go to people the slot actually fits.
Can clients update their availability?
Yes. They can change their free times or leave the waitlist whenever they want, so you aren't offering slots to people who've already found care elsewhere.
Does it replace my booking system?
No. It sits alongside your booking and calendar and leaves your clinical records alone. We integrate it so the waitlist and your schedule stay in sync.
Is the waitlist data kept in the EU?
Yes. Client details and message history are hosted on EU infrastructure, and the whole flow is built to be GDPR-aware from the start.