Give clients self-service and get your phone line back
Most calls to a therapy practice are the same three things: book, move, or cancel a session. TerminJet lets clients do all three themselves, so the phone stops running your day.
What TerminJet does differently
Rescheduling without a call
A client who can't make Thursday picks a new slot from the link in their reminder. No voicemail, no callback, no breaking off a session to answer the line.
Cancellations that refill themselves
When a client cancels online, the freed session is offered to your waitlist automatically. One fewer call in, and the gap closes without anyone lifting a finger.
Reminders that cut the repeat calls
Clear WhatsApp or SMS reminders mean fewer 'when's my appointment again?' calls and fewer no-shows. The routine questions stop reaching your phone.
Calmer hours for solo and small practices
With no receptionist, every ring is your interruption. Moving routine traffic to self-service gives a single therapist back the quiet the work needs.
How it works
- Schritt 01
Clients get a self-service link
Confirmations and reminders include a link to move or cancel the session, so clients handle the routine changes themselves.
- Schritt 02
Changes update your calendar
A reschedule or cancellation updates your schedule instantly. You see the change without a phone call or a manual note.
- Schritt 03
Freed slots get reoffered
Any session a client gives up is offered to the waitlist automatically, so cutting calls doesn't cost you a filled hour.
FAQ
Will I lose track of who changed what?
No. Every self-service reschedule and cancellation lands in your calendar with a record, so you always know where your week stands.
Can I limit how late clients reschedule?
Yes. You set the notice period, say no self-service changes within 24 hours, and anything inside that window comes straight to you.
Do older clients cope with self-service?
It's a simple tap-through link by SMS or WhatsApp, no app, no login. Clients who prefer to call still can, but far fewer need to.
Do I have to manage the technology?
No. We set up the self-service rules, reminders, and messaging for your practice and keep them running. Nothing technical lands on your plate.