Your waitlist should book patients, not collect names
A list of names does nothing when a slot opens. TerminJet turns that list into live offers, reaching out the instant a treatment slot frees up.
What TerminJet does differently
From storage to queue
Most practices treat the waitlist as a drawer of names. TerminJet treats it as a queue that fires: when a physiotherapy or lymphatic drainage slot opens, the right waiting patient hears about it before the day moves on.
Ranked by who fits
Patients aren't offered slots at random. The order respects treatment type, preferred times, and how long they've waited, so the freed slot goes to someone likely to say yes.
Automatic, but on your terms
You set how aggressively offers go out, how long each stays open, and which treatments are eligible. TerminJet runs the rules; you keep control of how the practice feels to patients.
Configured by your agency
A German digital agency builds the waitlist logic around how your practice actually runs and adjusts it as patterns shift. No spreadsheets to maintain, no plugin to babysit.
How it works
- Schritt 01
Patients join the waitlist
On your own website, a patient picks the treatment they need and the times that suit them. That preference data is what makes later offers accurate instead of scattershot.
- Schritt 02
A slot opens
A cancellation, reschedule, or new opening triggers TerminJet to scan the waitlist and pull the best matches for that exact treatment and time.
- Schritt 03
Offers go out and settle
Selected patients get a WhatsApp or SMS with a confirm link. First to accept books the slot; the rest stay in the queue for the next opening.
FAQ
How is this different from a normal waitlist?
A normal waitlist waits for someone to call patients by hand. TerminJet reaches out automatically the moment a slot frees, so openings fill the same day instead of next week.
Can patients set their own preferences?
Yes. They choose treatment type and preferred times when they join, so offers match what they want rather than whatever happens to be free.
What if no one on the waitlist accepts?
The offer rolls down the queue. If it's still unclaimed, the slot stays open for normal online booking. Nothing breaks; the automation just runs out of waiting candidates.
Do I keep control over the messaging?
Yes. Offer timing, expiry windows, and eligible treatments are all yours to set, and your agency tunes them with you over time.