A late cancellation shouldn't cost you the whole hour
When a patient drops a physiotherapy or manual therapy slot, TerminJet offers it to the next waiting patient within minutes. No front-desk scramble, no empty treatment room.
What TerminJet does differently
The slot refills itself
The moment a treatment appointment is cancelled, the freed time goes to matching patients on your waitlist. First to confirm takes it. The therapist's day stays full and nobody touches the phone.
Offers by WhatsApp or SMS, with consent
Patients get the offer where they actually read it. Every message is consent-based and logged, so you stay GDPR-clean while still moving fast on a fresh opening.
Right patient, right treatment
An initial assessment slot won't go to someone waiting on lymphatic drainage. TerminJet matches the freed time to treatment type and patient preference, so offers land with people who can actually take them.
Set up and run for you
A German digital agency configures the rules, wires it into your existing website, and tunes the matching as your patterns change. You see filled slots; we run the machinery behind them.
How it works
- Schritt 01
A patient cancels
By phone, online, or a logged no-show, TerminJet registers the freed treatment appointment straight away and checks who's waiting for that treatment.
- Schritt 02
The waitlist gets the offer
Matching patients receive a WhatsApp or SMS with the open time and a one-tap confirm. Unclaimed offers expire and roll to the next person instead of sitting idle.
- Schritt 03
First confirm wins
The slot books to whoever confirms first, the calendar updates, and every other offer closes. Your front desk finds out it's already handled.
FAQ
What counts as a recoverable slot?
Any treatment appointment that frees up: a cancellation, a reschedule, or a confirmed no-show. Once the time is open, it becomes an offer to your waitlist.
Do patients need an app?
No. Offers arrive as a normal WhatsApp message or SMS with a confirm link. Nothing to download, which is part of why people respond.
Is contacting patients this way GDPR-compliant?
Yes, when consent is collected. TerminJet gathers it at signup and records it, data is hosted in the EU, and the flows are built to be GDPR-aware from day one.
Could it offer the wrong treatment to someone?
No. Matching respects treatment type and patient preferences, so a freed manual therapy slot only reaches patients waiting for it.