Your waitlist is revenue you haven't collected yet.
Most practice waitlists sit in a notebook or a spreadsheet, doing nothing. TerminJet turns yours into live offers that fire the moment an appointment opens up.
What TerminJet does differently
From note to live offer
A name on a paper list does nothing. In TerminJet, every waitlisted patient is ready to get an automatic WhatsApp or SMS the instant a suitable slot appears.
Matched, not blasted
Offers go only to patients whose appointment type and practitioner fit the freed slot. Someone waiting for a check-up isn't pinged about a video consultation.
Priority you control
Order the queue by waiting time, urgency, or appointment type. TerminJet follows your rules, so the right patient gets the offer first.
Always on, off-hours too
Slots open up at 7pm and on weekends. TerminJet keeps working when reception is closed, so a Friday-evening opening is filled before Monday.
How it works
- Schritt 01
Patients join the waitlist
They add themselves from your own website, or your team adds them, choosing appointment type and preferred practitioner. Consent to messaging is captured up front.
- Schritt 02
A slot opens
A cancellation or a newly released time frees an appointment slot. TerminJet matches it against the waitlist and offers it to the best-fit patients instantly.
- Schritt 03
It books and clears
The first to confirm takes the slot and drops off the list. The queue moves up on its own, ready for the next opening.
FAQ
Do we have to manage the waitlist by hand?
No, that's the whole point. Patients enter it themselves and TerminJet runs the matching and offers. Your team steps in only when it wants to.
How do patients get on the list?
Through a form on your own practice website, in your branding, or your team adds them. Either way, they opt in to WhatsApp or SMS at that moment.
Can we set who gets offered a slot first?
Yes. You define the priority rules by waiting time, urgency, or appointment type, and TerminJet offers slots in that order.
Where is the data stored?
On EU servers, GDPR-aware, set up and maintained by a German digital agency. There's no third-party portal holding your patient data, because there isn't one.