A cancelled consultation is a lost billable hour. Take it back, automatically.
When a client cancels late, TerminJet offers the freed consultation to your waitlist by WhatsApp or SMS until someone takes it. No partner watching the calendar, no front desk on the phone.
What TerminJet does differently
Refilled before you notice
The moment a first consultation or follow-up frees up, the slot goes to matching clients on your waitlist. First to confirm books it. Most gaps close in minutes, not days.
Right case, right hour
Offers follow your intake rules: practice area, conflict check, document status. A slot held for a document check goes to clients who need one, not the next name on the list.
Consent on record
Clients opt in to WhatsApp or SMS when they book. Every offer ties back to that consent, so refilling a slot never turns into a data-protection problem later.
Tuned to your cancel window
Late cancellations inside the 48-hour window are where the money leaks. TerminJet treats them as recovery chances and starts filling right away, while respecting your reschedule rules.
How it works
- Schritt 01
A slot opens
A client cancels or no-shows. TerminJet spots the freed consultation in your calendar instantly. Nobody on your team has to flag it.
- Schritt 02
The waitlist gets the offer
Matching clients get a timed WhatsApp or SMS offer with a one-tap confirm link, in the order and priority you set.
- Schritt 03
The hour is rebooked
First to confirm gets the slot; everyone else hears it's taken. Your calendar updates itself, and the recovered hour lands in your reporting.
FAQ
Does this work for paid first consultations?
Yes. If your first consultation is paid, the recovery offer carries the same booking and payment step. A refilled slot is a confirmed, paid appointment, not a tentative hold.
Will clients get spammed with offers?
No. Each client gets one timed offer per freed slot. If they don't answer in the window, it moves to the next person. They only ever hear from you about a real, open appointment.
What if nobody on the waitlist fits?
The slot stays open and your team gets a heads-up, just like today. TerminJet only acts when there's a matching, consented client to offer it to.
Who sets it up?
We do. A German digital agency configures the recovery rules around your practice areas and cancel windows, with EU hosting and GDPR-aware handling, then runs it after launch.