A waitlist is only worth something if it acts
Most practices keep a waitlist nobody ever calls. TerminJet turns that list into automatic offers, so the next time a slot opens, the right patient hears about it without anyone lifting a finger.
What TerminJet does differently
A list that reaches out by itself
A passive waitlist waits for a quiet afternoon that never comes. TerminJet contacts waiting patients the instant an appointment frees up, so a name on a sticky note finally turns into a booked appointment.
Ranking that reflects your practice
Sort the queue by who's waited longest, who needs an urgent pain appointment sooner, or which slot type fits. The patient most worth calling is offered first, automatically, instead of whoever's on top.
Patients add themselves
Embed a waitlist form on your own site. When you're fully booked, patients leave their treatment type and availability in under a minute and flow straight into the queue TerminJet works from.
Keeps itself tidy
Once a patient is booked from the waitlist, they come off it. Declined and expired offers move the queue along on their own, so the list stays current without your team pruning it by hand.
How it works
- Schritt 01
Build the queue
Patients join from a form on your website, or your team adds them in seconds with their preferred treatment and times.
- Schritt 02
A slot opens, the queue fires
When an appointment frees up, TerminJet picks the best-matched waiting patients and sends each one the open time over WhatsApp.
- Schritt 03
Booked and removed
The first patient to accept is booked and taken off the list. The rest stay queued for the next opening. No manual cleanup.
FAQ
How is this different from just having a waitlist?
A normal waitlist sits there until someone finds time to phone through it, which rarely happens. Here the list itself sends the offer the moment a slot frees, so waiting patients actually get booked.
Can we control who gets offered first?
Yes. You set the order, by wait time, treatment urgency, slot fit, or a mix, so a patient in pain isn't stuck behind a routine checkup.
Where does the waitlist come from?
Both ways. Patients can join through a form embedded on your own website, and your front desk can add anyone who calls in. Everyone lands in the same queue.
Is the messaging compliant?
Offers go only to patients who opted in, all data sits on EU hosting, and the build is GDPR-aware. It's implemented and managed by a digital agency in Germany.