Your waitlist is a list of customers you're not calling back.
Most workshop waitlists are a sticky note and good intentions. TerminJet turns yours into an engine that offers open slots to the right customers the second they appear.
What TerminJet does differently
From parking lot to pipeline
A waitlist that just sits there is a parking lot for lost work. TerminJet keeps it ordered and live, so every name is a slot waiting to fill, not a callback nobody has time for.
Offers fire on their own
The moment a Reifenwechsel or HU/AU slot opens, the next matching customer gets a WhatsApp or SMS with the time and a claim link. Nobody at the desk has to notice or react.
Matched by service type
Customers waiting on a Diagnose hear about Diagnose openings, not a tyre swap. TerminJet routes each offer by what the customer actually wants, so the slot fits the first time.
Fair, ordered, automatic
First on the list gets the first offer. If the timing doesn't suit them, it rolls to the next person, no phone tree. The queue stays fair and your bays stay full.
How it works
- Schritt 01
Customers join the waitlist
When you're booked out, customers add themselves through your own website and pick the service they're waiting on. The list builds itself in the background.
- Schritt 02
A slot opens, an offer goes out
A cancellation or new capacity frees a slot. TerminJet offers it to the best-matched customer first, by WhatsApp or SMS, with a one-tap confirm.
- Schritt 03
Confirmed and booked
The first person to accept gets the slot and the calendar updates instantly. The rest of the list stays ready for the next opening.
FAQ
How is this different from just keeping a list?
A plain list needs someone to call down it every time a slot opens. TerminJet does the offering, matching and confirming on its own, so the work fills itself.
Can customers pick which service they're waiting for?
Yes. They choose their service when they join, so a freed Inspektion reaches Inspektion customers and a freed Ölwechsel reaches the right people.
What if the first customer says no?
The offer expires after a set window and moves to the next matching person on its own. Nobody has to chase or re-offer by hand.
Who builds and runs the automation?
A German digital agency implements it on your site, sets the matching rules and message templates, and manages it so you never touch the mechanics.