A cancelled workshop appointment shouldn't mean an empty ramp.
When a customer drops out, TerminJet offers the freed slot to the next person on your waitlist within minutes. No calls from the service advisor, no idle bay.
What TerminJet does differently
Empty bays cost the most
An idle service ramp on a Tuesday is revenue you never get back. TerminJet catches the cancellation the moment it lands and starts re-offering the slot right away.
First yes wins the slot
The offer goes down your waitlist in order. The first customer to confirm takes the time, the rest stay queued. No double-booking, no awkward callback to say it's gone.
Right job, right slot
A freed inspection slot goes only to customers waiting on an inspection, not a quick oil change. TerminJet matches by service type, so the bay and the technician's time actually fit.
Consent on record
Every WhatsApp and SMS offer goes only to customers who opted in, and the consent is logged. EU hosting and GDPR-aware handling are built in, not bolted on later.
How it works
- Schritt 01
A slot frees up
A customer cancels or no-shows their workshop appointment. TerminJet picks it up on its own, whether it came from online booking or the front desk.
- Schritt 02
The waitlist gets the offer
Matching customers get a WhatsApp or SMS with the open time and a one-tap link to claim it. If nobody takes it, the offer expires and moves down the list.
- Schritt 03
The bay stays booked
The first confirmation locks the slot and updates your calendar. Dead time turns back into billable work.
FAQ
What counts as a no-show here?
Both a customer who cancels ahead of time and one who simply doesn't turn up. The moment the slot reads as free, TerminJet starts working the waitlist to refill it.
Will customers get spammed with offers?
No. Each person gets one timed offer for a slot that matches their service. No response, it quietly passes to the next person. No repeat pings, no pressure.
Do we have to manage this ourselves?
No. A digital agency in Germany sets it up on your own website, tunes the timing and templates to your workshop, and runs it for you.
Is the messaging GDPR-compliant?
Offers go only to customers who gave consent, and that consent is recorded. Data sits on EU hosting, with GDPR-aware processing throughout.