TerminJet
Branche
Physiotherapy · Cologne

Anyone can book. Refilling the Tuesday morning cancellation in ten minutes, that is the real skill

For every treatment slot that opens up, TerminJet automatically asks the waitlist, via WhatsApp or SMS, only with consent. Your Cologne front desk no longer has to phone through a list.

app.terminjet.de/recovery Live
TerminJet: Recovery queue

What TerminJet does differently

Last-minute cancellations cost nothing now

Cologne lives spontaneously, and that is how people cancel too. If the lymphatic drainage drops out at short notice, the next suitable person automatically moves up. The slot does not stay empty.

Treatment series under control

When an appointment in an ongoing physiotherapy series shifts, it often throws the whole sequence into disarray. The template plans series, rooms and therapists together and fills the gaps.

On cologne-practice.com, not in a portal

The calendar runs white-label on your own website, whether in the Südstadt or Ehrenfeld. No commission to a platform, no patients getting stuck somewhere else.

Clean consent, hosting in the EU

Refill messages only go to patients who have given consent. Looked after by a digital agency in Germany, data on EU servers instead of somewhere in the cloud.

How it works

  1. Schritt 01

    Cancellation comes in

    A treatment slot falls through, whether by phone, online or spontaneously on the same day. TerminJet sees the open slot right away.

  2. Schritt 02

    Waitlist gets notified

    Suitable patients are automatically asked via WhatsApp or SMS whether they want the appointment. They reply with one tap.

  3. Schritt 03

    Appointment is full again

    Whoever says yes first gets the slot. Your team sees it in the calendar, without dialling a single number.

Common questions

Does this annoy patients with too many messages?

No. Only people with consent are asked, and only when a suitable appointment is free. As soon as someone says yes, the slot is gone and nobody gets asked twice.

Can we set the wording ourselves?

Yes, the templates are editable and are set up per practice. So the request sounds like your front desk in Cologne, not like an anonymous machine.

Do we keep our patients?

Yes, completely. Booking and refilling run on your website under your brand, with no middleman in between.

Cologne appointments fall through, we refill them before you reach for the phone