Your front desk phones through the waitlist? It can run automatically.
Every short-notice cancellation sets off a phone chain in many practices that costs time and often fails. TerminJet takes that over: open slots are refilled automatically from the waitlist.
What TerminJet does differently
No more phone chain
Instead of calling families in Ehrenfeld or Nippes after every cancellation, TerminJet sends the offer automatically. Your team gains time, and the slot still gets filled.
Speech therapy appointment types from the start
First consultation, diagnostics, sessions of 45 and 60 minutes, parent guidance: each type has its own duration and rules. The template reflects this so the next patient fits the open slot length.
White-label booking
The booking flow runs under your Cologne practice brand on your domain, with no third-party branding in between. Patients stay in your world, and the appointment data belongs to you.
How it works
- Schritt 01
Keep the waitlist digital
Patients without a suitable open appointment sign up online, with their preferred appointment type and consent. Loose notes become an ordered, accessible list.
- Schritt 02
A cancellation frees the slot
A short-notice cancellation marks the appointment as open right away. No note that slips through, no slot that stays empty unnoticed.
- Schritt 03
Automatic request to the waitlist
TerminJet sends the right person an offer for the freed-up slot by WhatsApp or SMS. The first yes wins, and the calendar updates without any action from your team.
Common questions
Does the personal touch survive when this runs automatically?
Yes. You decide the wording of the messages. They sound like they come from your practice, they just go out automatically at the right moment instead of only when someone has time to make calls.
What if no one responds to the offer?
TerminJet moves to the next person on the waitlist according to your rules. If no one responds, the slot stays open for booking. Nothing is lost.
Is this GDPR-compliant?
It is built for that. Data is held in the EU, and messages only go to patients who have given consent. The consent is documented.
Who handles setup and support?
A digital agency in Germany. It sets everything up, adapts the template to your Cologne practice, integrates it into your website, and stays your point of contact in day-to-day operation.