When the 2pm appointment in Gostenhof falls through, the slot is rebooked by 2:20pm
Your customers book measuring, maintenance or repairs online themselves, day and night. If someone cancels at short notice, TerminJet messages the waitlist via WhatsApp and fills the gap.
What TerminJet does differently
Cancellations turn into revenue
A heating breakdown comes up in Wöhrd, so the maintenance appointment is dropped. Instead of idle time for the technician, a WhatsApp goes out to the next person on the waitlist. Whoever says yes first gets the slot.
Travel time built in
Between St. Johannis and Langwasser you can easily lose 30 minutes. TerminJet plans travel time and buffer into each appointment, so your people are at the customer and not stuck in traffic.
Everything under your name
The booking window runs white-label on your website, with your logo and your appointment types. Measuring, installation, on-site consultation: preconfigured in the trades template, nothing off the shelf.
Supported from Germany
Set up and maintained by a digital agency. EU hosting, messages only with the customer''s consent, GDPR built in from the start, not bolted on afterwards.
How it works
- Schritt 01
Customer books themselves
In the booking window on your site, the customer picks the service, address and preferred date. Photos and urgency come along before the technician sets off.
- Schritt 02
Cancellation detected
If someone cancels or reschedules, the window is marked free straight away. Nobody has to track it by hand or phone down lists.
- Schritt 03
Waitlist moves up
TerminJet messages the matching waiting customers via WhatsApp or SMS. The first to say yes gets the slot, and the calendar fills itself.
Common questions
Does this work for a small business with three fitters?
Yes. You enter your people and their availability, and the rest runs automatically. The fuller your calendar, the more you gain from refilling free slots.
Can we simply message customers on WhatsApp?
Only with consent. When a customer joins the waitlist, the system collects their agreement. Without a yes, no message goes out.
Where is the data held?
On servers in the EU, set up with GDPR in mind. The agency that supports you is based in Germany, in case you have questions.
Do our customers have to install an app?
No. Booking happens in the browser on your website, and reminders and requests come via WhatsApp or SMS. No download, no account.