In Berlin, people cancel at short notice. The only question is who gets the slot
With the appointment volume in this city, something falls through every day. TerminJet automatically refills every cancelled appointment from your waitlist, from Spandau to Köpenick.
What makes TerminJet different
Many appointments, many cancellations
When a maintenance job in Kreuzberg cancels, TerminJet immediately reaches out to the waitlist via WhatsApp, instead of leaving the technician with a gap in the day.
Routes planned realistically
Crossing Berlin is a full day's trip. Travel time and buffers feed into every appointment, so a refill complements your route rather than wrecking it.
Booking without the phone
Customers book a survey, repair or on-site consultation themselves, even at eleven at night. That takes pressure off the office and sorts requests before they land on the desk as callback notes.
Your website, your brand
White-label in the trades template, supported by a digital agency in Germany. EU hosting, messages only with consent, GDPR-aware from the very first booking.
How it works
- Schritt 01
Booked themselves
The customer picks the service, district and time window on your site, uploads photos and states the urgency. You receive a complete job, not a vague enquiry.
- Schritt 02
Gap detected
With every cancellation or reschedule, the slot is flagged as free at once. At the volume Berlin produces, doing this by hand is no longer feasible anyway.
- Schritt 03
Refilled instantly
TerminJet messages the waitlist. First to confirm wins, and the slot is filled again before it even registers as downtime.
Frequently asked questions
People cancel on us at short notice all the time. Does this really help?
That is the core case. The more cancellations, the more open slots TerminJet fills from the waitlist. A high cancellation rate makes the effect bigger, not smaller.
Can we control who moves up by district or route?
Yes. The waitlist can be set up so that suitable requests match the gap, for example by area. That way nobody drives across the city for a refill appointment.
What about data protection?
Messages only go to customers who have given consent. Data sits on EU servers, the setup is GDPR-aware, supported by an agency in Germany.
Do we have to replace our existing website?
No. The booking window is embedded white-label into your existing site. The look and domain stay yours, only the booking runs more smoothly.