A missed check-up is wasted practice time.
Patients book their own appointments around the clock. If one falls through at short notice, someone moves up from the waitlist, automatically and with consent.
What TerminJet does differently
Shift workers book without a phone call
Anyone working shifts at Bosch or Porsche rarely reaches your practice during office hours. Online booking takes these patients on instead of losing them to the next practice in the valley.
Empty slots keep working all day
If someone cancels their check-up at half past ten, TerminJet asks the waitlist right away. By the time your assistant would have called back, the slot is already taken again via WhatsApp.
Right appointment type, right consultation
Acute care, check-ups, follow-ups and video consultations are cleanly separated. Based on reason for visit and insurance type, everyone lands in the right slot without a question at the front desk.
How it works
- Schritt 01
Book yourself instead of calling
Patients pick the appointment type and an open slot on your practice page. That takes pressure off reception, especially in the morning when everyone calls at once.
- Schritt 02
Gaps are spotted instantly
A cancellation or reschedule is reported by the system in real time. TerminJet knows which appointment type opens up and who on the waitlist fits it.
- Schritt 03
The waitlist moves up
The next suitable person gets an offer by WhatsApp or SMS. A yes fills the slot, a no passes it on to the next person.
Common questions
How do patients get onto the waitlist?
When booking, a patient can ask to be noted for earlier appointments and consent to the notification. Only these people are contacted when there is a cancellation.
Does this disrupt our practice routine?
No. The refilling runs in the background via WhatsApp and SMS. Your team only sees the result in the calendar, a slot filled again, instead of making the calls themselves.
Where is the patient data stored?
On EU servers, set up with GDPR in mind. The whole thing is set up and supported by a digital agency in Germany, including a data processing agreement.
Can we adjust the texts?
Yes. The templates for confirmation, reminder and waitlist offer are editable and are tuned to your tone during setup.