TerminJet
Branche
Medical Practice Leipzig

A full practice, long waits, and still empty slots?

When appointments are scarce, every cancellation hurts twice. TerminJet refills freed-up appointments automatically from your waitlist, via WhatsApp and with consent.

app.terminjet.de/recovery Live
TerminJet: Recovery queue

What TerminJet does differently

Do not let cancellations go to waste

In a fully booked practice, a cancelled check-up appointment is in demand again immediately. TerminJet offers it to the waitlist instead of leaving it sitting unused in the calendar.

Take pressure off the front desk

In Leipzig's east and in Plagwitz, patient numbers are growing faster than the team. Online booking takes the flood of calls off the front desk, so your medical assistants can look after the people who are right in front of them.

Meet younger patients where they are

People new to Leipzig search for a practice online in the evening. Booking by smartphone with WhatsApp confirmation matches exactly that expectation, without a call during office hours.

How it works

  1. Schritt 01

    Patients book themselves

    Patients choose acute consultation, check-up, follow-up or video consultation and a free slot directly on your practice page.

  2. Schritt 02

    Spot the gap

    TerminJet flags a cancellation or reschedule immediately and matches who on the waitlist fits the appointment type that just opened up.

  3. Schritt 03

    Refill by message

    The next suitable person gets an offer by WhatsApp or SMS. An acceptance fills the appointment, a decline passes it to the next person.

Frequently asked questions

Is this worth it if we are fully booked anyway?

Especially then. In a full practice, every cancelled slot is an appointment a waiting patient would take right away. That is exactly the handover TerminJet automates.

Do we have to switch our practice software?

No. TerminJet is the white-label booking and waitlist layer on your website. A digital agency in Germany handles the setup.

Is WhatsApp compliant with data protection rules?

Messages only go to patients who have agreed. Hosting is in the EU, set up GDPR-aware, with a data processing agreement.

Can we define appointment types ourselves?

Yes. The template comes with the common appointment types and adapts to your office hours, practitioners and workflows.

Turn Leipzig waitlists into appointments. See the template.