Booking is easy. Getting the cancelled appointment back is the lever.
Patients book their appointments online and skip the phone queue. If someone cancels, TerminJet refills the slot automatically from your waitlist.
What sets TerminJet apart
Working people with no time to call
Anyone working in regional government or for a trade-fair exhibitor rarely has a moment to call during opening hours. Online booking takes these appointments whenever it suits.
No slot left behind
When someone cancels a check-up, TerminJet asks the waitlist right away via WhatsApp, with consent. The appointment is filled again without your team reaching for the phone.
Patients from the surrounding area
From Langenhagen or Laatzen, a trip for a fallen-through appointment is not worth it. A WhatsApp with a concrete slot offer brings these patients back into the practice reliably.
Your website, your brand
Booking runs white-label under your own domain, with preconfigured appointment types for acute care, prevention, check-ups, and video consultations. No third-party portal in between.
How it works
- Schritt 01
Book online
Patients choose an appointment type and a free slot directly on your practice page, without calling and independent of your phone hours.
- Schritt 02
Register the cancellation
When an appointment is cancelled or rescheduled, TerminJet spots the gap immediately and checks the waitlist for the matching appointment type.
- Schritt 03
Win the slot back
The next suitable person gets an offer by WhatsApp or SMS. A yes fills the appointment, a no passes it to the next in line.
Frequently asked questions
What does refilling actually deliver?
Every slot won back is treatment time that would otherwise have stayed empty. Over a week this adds up to noticeably more appointments, without longer opening hours.
Who handles setup and support?
A digital agency in Germany. It sets up the template, appointment types, copy, and the integration into your website, and stays your point of contact afterwards.
How is patient data handled?
EU hosting, set up GDPR-aware, messages only with consent. The data processing agreement is part of the setup.
Can the waitlist offer be customised?
Yes. The templates for WhatsApp and SMS are editable and are tuned to your tone and your practice.